Sleepy Forest Resorts - Big Bear Lake, California

Katie Nolastname

Room not clean, staff had to come back & clean the room. Trash was hidden in cupboards no working heater so were given a small portable heater. No extra towels, we had 2 towels for my husband, I, and my toddler. location is really close to the village, walking distance which is the only great thing about this property and the online check in. Tanya and her assistant Amanda were also very kind and the most helpful even though they said they work out of state.

Shima Fu

It was our worst Hotel experience during the entire 30+ years stay in USA. There wasn't a thing which we thought we could consider to try This Hotel one more time.
It was hard to find the place, and when we finally got there, you are greeted with the dim yellow light when you enter your room. Instead of warm welcoming feeling It gives a feeling of entering a garage.
All the furnitures seem to have been brought from some nearby Flea store. TV not working.
The bathroom sink needs some serious cleaning, the water goes down so slowly I thought it was clogged.
The bed had squeaky mattress, and we had no courage to uncover the sheet and see what's actually down there.
The outdoors were equally awful. The pillow definitely hasn’t been cleaned for ages. I didn’t dare to touch it at all.
This Hotel in the Big bear lake was worser than some run-down motel in the country-side.
The lack of cleanliness, the awful smell, and the poor customer service made this a truly disappointing experience. I will not be returning, and I recommend looking elsewhere if you're considering staying in this Resort, SHOULD definitely AVOID.

Andrea Gonzalez

Everything was fine and dandy but holy hell, if you’re managing a rental property and you know of the weather conditions and we told you we had an 8 month old baby coming with us on the trip, why didn’t you suggest us to not bring a baby to big bear while the air quality is disgusting? Being a local and running a place like this should provide each room with an AIR PURIFIER for fire seasons. None of us were able to breathe or sleep INSIDE the cabin. We had to leave at 2:00am because the baby was in distress from breathing the air that was stuck and lingering inside the cabin. We opened the windows, had the fan on, nothing got rid of the smoke infested air inside the cabin. To top it off, the bed was so goddamn uncomfortable. What was crazy to me is that the air OUTSIDE was easier to handle than the air INSIDE the cabin.
GET. AIR. PURIFIERS.
Also, in the middle of trying to fight for a partial refund because of lack of truthful information and safety.

Josh Cintron

Spent one-night in cabin #13. A very small studio cabin with the shower and toilet located next to each other with a door separating it from the rest of the studio. The hot tub is located left of the front door with a counter next to it, housing a small microwave, coffee marker (bring water because there isn’t any in the cabin) and a sink. The bed mattress is decent but the coils squeak at any movement. There is an electric fireplace and tv.

The location is excellent! There is one parking spot and the owners appear to be renovating/fixing cabins. Note: there are several other small cabins next to one another.

Jeremy Stephenson

Was looking for a place for peace and quiet and I got exactly what I was looking for. Even the proximity to Big Bear boulevard I didn't notice the noise. Room I had was not very large but did not feel cramped. Cosy is a good description. Assigned parking for each room so you don't have to fight for parking.

Tara Campos

First time staying here; stayed in S14. The fireplace didn't work on the night we arrived, the shower had a constant drip, the heater kept making a deep noise that sounded like someone had bass playing all night, and the bed was the worst bed we've ever slept in. There's definitely potential if all the issues were fixed and the owner/manager was very kind but after this trip we will not be returning.

Anthony Rasmussen

Stayed the weekend here and what a cute little place!! The cabin was a perfect getaway for a relaxing weekend to escape the summer heat. The check-in process was smooth and easy. I even got my door code about 11 am and was able to check-in early. Amanda and Tanya were incredible and gave me some suggestions on where to eat. Already booked a future stay for this winter for some skiing!

Mira A.S.

BRING YOUR OWN PILLOWS!

The good:
location, it's quiet, having a hot tub in the living room is great, having a full kitchen is nice (though I wouldn't say it's well equipped with cookware).

The okay:
these cottages are pretty outdated but I personally don't mind it that much, especially for the price.

The bad:
Man the bed is so uncomfortable. Old super firm mattress. Firm flat pillows. I'm a side sleeper and it was hard. By the third night I had anxiety about having to sleep on this bed again. I had to roll up a blanket and a sweater to make a better pillow. Definitely bring your own pillows if you decide to stay here.

Also the registration was weird. The hotel sent me long texts, some with information and some that needed action before we show up. It was hard to process while trying to wrap things up before vacation. We had to fill out a poorly designed form and send a picture of ID to the staff. I doubt that's secure.