Riggend Farm B&B - Airdrie

BenGdiskman

What a lovely stay we had. We were welcomed by the family and they were lovely. The rooms were clean and warm with ensuite bathrooms, a TV and tea / coffee making facilities. The lamp shade was very unusual, as it was made of antlers! The breakfast was nice, with plenty of cereal, toast, croissants and fresh milk. It looks like an old farm, and there were lots of friendly Shetland ponies, rabbits and wildlife in the surrounding fields which made our experience even better.

ancient william

I can sum up this location with one word “AVOID”. Other reviews will comment on the rooms etc but we didnt even get that far.

Booked and paid for in May24, last personal communication from Natalie in Oct 24, only to arrive Dec 24 and be told that there is no longer a booking.

I couldn’t even speak with Natalie in person but it was via her elderly Mum on a mobile ( Natalie didn’t answer my calls).

Natalie told me she has stopped using the booking agent we had used. They confirmed the account was still active and were not aware of this! Natalie simply said she can’t help and it’s between us and the booking agent.

Picture the scene, travelling since 4am, flights to Scotland, busy day and now sitting in the middle of nowhere, in a hire car with the rain pounding on the roof. It’s dark and cold, only to be told the booking you’ve paid for doesn’t exist and”tough” it’s a you problem!

No compassion, no offer to sit in the warm whilst we resolve things.. nothing! Simply put out in the cold and left to resolve things ourselves.

Don’t take the chance on this happening to you! Avoid and go elsewhere!

Ursula K

I booked accomodation for one night for my husband who was working in the area. First of all making a booking was brilliant as it was done through Bookings.com However he had a late arrival time so I called a few times to inform them of this. I had to call so many times and leave messages I nearly cancelled the booking but this meant I would not get a refund. ||My husband had a good stay. The place and area was clean and comfortable the breakfast was basic. The lady who welcomed him was lovely. ||He forgot to get an invoice so we have both been chasing invoices for a week now. We have called the landline and mobile SEVERAL times and left messages I have sent a message through bookings.com. On bookings.com it is clearly stated that this was a business trip. So really they should be offering us invoices even if he forgot to ask for one. No one has returned our calls and messages. If we don't get an invoice we cant claim it back from his employer. If I do not hear from them soon I will report this to HMRC and get advice from them and Bookings.com. I really don't want to do it but they will leave me no choice.

Anthony Wilson

Arrived to a really welcoming host Natalie, showed me into my room and made sure I was catered for. The room was warm and clean and exactly what anyone could ask for on arrival. Facilities were great and the bed was comfortable.

Breakfast was a help yourself service and had all you’d need to get your day going.

Overall my experience here has been fantastic and a place I will certainly recommend to others. Only thing I may suggest is that the shower be improved slightly, but by no means was it bad, just lacks power.

Marc Rathbone

1 of the better ones. Can't fault the place. Warm welcome off the dogs. Cosy and quiet...

VenitaC C

The accommodation is very basic but clean. The beds were comfortable. The breakfast is continental, help yourself. White bread which could be toasted, jam or marmalade was available plus a selection of cereals. . The kettle was filled from a plastic bottle The breakfast room was very small, and is not comfortable for more than two people.|It would have been nice to have more than one very small towel per person for a 3 night stay!!

ivan h

Really warm friendly host, great location, great place just to stop, shower, sleep. |Found it without any issues. Bed was quite comfy, great power shower. The host is really nice and friendly. Much better than premier inn who wanted £190 for one night

Alice R

I booked this Bed and Breakfast as I was a witness to a court case at Airdrie Sheriff Court earlier this month. ||On the day I was supposed to check-in, they cancelled my booking with no warning and the reason on Booking.com was that I had an invalid card. This was not correct as if my card had been invalid, I would not have been able to book the room as I had done at least a week before, nor was I given an option to change my card details to a 'valid' one to keep my booking. ||When I tried to ring the number provided, I was put straight through to voicemail (which has about 20 seconds of unnecessary silence before the beep) and never received any reply whatsoever. ||Luckily, the court managed to provide me with last minute accommodation, otherwise I would not have been able to fulfil my legal requirement to attend court. ||I would not recommend anyone to book thus place as you may risk all of your holiday plans to be inexplicably cancelled for no reason.