Residence Inn West Palm Beach - West Palm Beach, Florida

Il Residence Inn West Palm Beach è un'ottima scelta per chi cerca un'esperienza di alloggio di qualità a West Palm Beach, in Florida. Con un'ubicazione conveniente all'indirizzo 2461 Metrocentre Blvd, West Palm Beach, FL 33407. e un numero di telefono facile da ricordare, 5616874747, questo hotel è la scelta perfetta per viaggiatori d'affari e turisti.

Il Residence Inn West Palm Beach è specializzato nell'offrire un'esperienza di soggiorno confortevole e pratica, con un'attenzione particolare ai dettagli. Gli ospiti possono scegliere tra una varietà di opzioni di alloggio, tra cui camere d'albergo e residenze, per soddisfare le loro esigenze specifiche. Questo hotel è la scelta ideale per chi viaggia per periodi più lunghi e ha bisogno di un'opzione di alloggio che offra comfort e convenienza, come una cucina completamente attrezzata e spazi abitativi ampi.

Una delle caratteristiche principali del Residence Inn West Palm Beach è la sua eccellente posizione. Situato nel cuore di West Palm Beach, questo hotel offre un facile accesso a una varietà di attrazioni locali, tra cui ristoranti, negozi e luoghi di intrattenimento. Inoltre, la spiaggia è a soli pochi minuti di distanza, il che lo rende una scelta perfetta per chi vuole trascorrere del tempo al sole e al mare.

Il Residence Inn West Palm Beach ha ricevuto un totale di 496 recensioni su Google My Business, con una media delle opinioni di 3.7/5. Questo punteggio riflette l'alto livello di soddisfazione dei clienti e la qualità dell'esperienza di alloggio offerta da questo hotel.

Recensioni di Residence Inn West Palm Beach

Total storm Knight

3/5

Room was clean smells great but that front desk staff who was present 10/22/2024 at 4:30pm was disgusting, first I got an email saying my card on file didn't go through and my reservation would be canceled upon capacity a phone called would have been nice?( it's 2024 we can lock our cards for security purposes). smh when I got there nothing but attitude from the young man while I was explaining the situation to him. when I gave him a physical card he looked at it like is this an actual card asking if it was tied to a bank ? by this point his energy pissed me off i was ready to go across the way to the other Marriott because sir I work too hard for my money to be treated that way so I give the service no stars if I could! I honestly wonder if he treats the people of his skin tone the same way he treated me yesterday? Guess I will never know

Frank Venuto

1/5

The hotel itself is old and a little bit worn down some of the room smell stale. With the exception of four staff members, Hector, Connor, Orlando and Gisela, The management and the hotel Alex and Stacy were the absolute worse. I booked the hotel online at a specific price and somehow the computer charged me a little bit more of three dollars however, I am a person that travels for more than 300 a year and they’re telling me that I’m wrong and that they would rather lose a customer then to make the adjustment of three dollars, that has a lot to me as far as customer service and what they think of their customer I was so disappointed in the service that I checked myself out and went to another hotel - Hilton!

DAVID BOHR

1/5

Absolutely the worst hotel experience I've had in several years, and I travel weekly.
As a Platinum Elite Marriott guest, I had a reservation. When I showed up, they gave me the key to a room where I walked in on a guest already in the room (very dangerous situation).
Then I was told they had no more rooms and they didn't even help me find a nearby hotel. I ended up driving 30 minutes to stay at a Hilton property.
I tried on 3 occasions to reach the GM and they never returned my call to discuss their issue.
Avoid this property at all cost!

""

Positive: Location & cleanliness Negative: Like the microwave was kinda over used the door wouldn't open all the way, the automatic ice maker was obnoxiously loud, there was a dog toy left in the room under the side table near couch. But otherwise it was a very pleasant stay.

Sam

1/5

Hands down my worst travel experience ever! I booked this place for 2 nights, about a week apart, before and after a cruise. We arrived at 5pm the first time, about an hour after check-in begins. They claimed they lost my prepaid reservation that I made 6 months ago and had confirmation of. They said they were overbooked and had no room for us. While we were trying to sort that out, another couple came in, and guess what? They lost theirs too. They offered no assistance in finding us a new place to stay or transport there. We were the 3rd reservation that day they had "lost". I asked about my reservation for the next week, after the cruise. They said they had that one and all was good for that. Still not trusting this, I asked for a print out of it and then upon returning, I made a special trip to the hotel as soon as we disembarked the ship. They assured me that my room was in the system, no worries, we had a place to stay. Still not feeling great about it (because it really seemed to me last week that they were lying to me) I requested early check in. I explained that we had no car but had plans for the day in Boca, about 45 mins away. I said I would forgo our plans for the time being because they said we might be about to get in around noon. We went to a nearby shopping area to mill around until noon when they said they would call. After getting no call, I called to check on the status and they said they would check. Thru pushed it back to after 1pm, then they pushed it back until after 2. I had explained to the front desk that we had museum tickets and movie tickets to follow so we would be going on with our plans if we couldn't get in before 2 because the museum closed at 5pm. I told them that if we couldn't get in early, we would have to come after the movie, around 10pm. They assured me that we had our room and that it would be fine. So, despite what happened last week, I had been told repeatedly to my face and over the phone that my reservation was fine and that we had our room. We arrived about 10:10pm to check in and we were told that they sold our room and had no rooms available. Someone let slip that they make it a practice of purposely overbooking so that they are always full. My reservations were both prepaid and non-refundable and the second time I told them very clearly that I was here and would be needing my room and they assured me it wasn't an issue. They lied to me. Our room was paid for in advance so there was no chance of them not getting the money for it and they knew I wasn't just not showing up. There is NO excuse for their behavior. NONE. If that wasn't bad enough, a man came in after us and said he was checking in. I told him not to get to comfortable, there are no rooms. Guess what? He got his room! I was turned away, after paying for transportation to the hotel first thing in the morning to be sure that they had my room and speaking with them throughout the day and they sold my room and said they had no rooms but the man after me, he got his. How about that Marriott? I guess you had a room after all. So after getting up at 5am to get off the boat by 7 and coming straight there for a prepaid reservation, you still couldn't give me a place to sleep and by the time we got to a new place and checked in, it was well after midnight and I got about 2hrs sleep before having to get up to go to the airport. You ruined our vacation and you make a practice of it. Someone let it slip that you do this all the time and that they don't feel good about it. Like I said before, you already had our money, so what was the point of treating us this way? Is this your idea of hospitality? I'm never been so disgusted with a business in my life. I will never trust anything with your name on it again.

Charemon

Positive: The price was very reasonable. Negative: Yes, I was not able to rest. My room faced the pool and courts. There was people hanging out, laughing, loudly talking, and playing basketball, well after midnight. Then the kids were running up and down the halls, allowing the doors to slams. Lastly, the

Stephen A

First time staying at RI WPB. The staff was Amazing. Sandra at the restaurant along with front desk staff Connor and Hector were welcoming friendly and knowledgeable. A++ The property was clean with excellent amenities and the location was perfect as well. Will return here next visit to area.

""

Positive: The cleaningness of the room Negative: Yes, the fire drill that was I was waiting outside for drill and when I didn?t hear any sound I went inside and that is when they told me it?s a silent drill. I asked to go back inside to take a shower. The rep said that he already checked me out.