Reis Auto Service - Tampa, Florida

Denny V.

Future customers, take note: my experience suggests either dishonesty or serious incompetence. I won’t be back, and I encourage anyone considering Reis Auto Service to proceed with caution. Below is what happened.

Two weeks ago, I took my car to Reis Auto Service due to AC issues. When I arrived, the desk clerk (an older gentleman) told me they’d check it right away, with a diagnostic fee of $95—fairly standard. So, I left my car for them to inspect.

When I returned, he informed me that my car needed a new condenser and quoted a repair cost of over $1,400. This price raised an immediate red flag. For that amount, I felt it was only responsible to get a second opinion.

At another shop, I got my answer. Their mechanic found a leak caused by a simple missing cap. The solution? A $12 cap, a $50 can of Freon, and $80 for the mechanic’s labor—for a total of around $145. My AC is now working perfectly, without a hint of an issue.

To be fair, I intentionally waited two weeks to ensure the other shop’s repair held up. It’s running as good as new. But Reis Auto Service wanted $1,400+ to replace a part that wasn’t even necessary.

Whether this was an attempt to overcharge me or simply poor diagnostic skills, I don’t know—but it’s concerning either way.

Raciel Gomez Golpe

Don’t do nothing here, they try to charge me 67 dollars for just changing a light, what I mentioned I have the light they quickly me out of the chop and insulated me. Pretty nasty people!!!!
No pierda un segundo en este lugar. Vine por una simple luz de mi carro y trataron de cobrarme 67 dólares y cuando les pedí usaran la parte que traje me votaron del lugar y me insultaron. Son personas bien desagradables. No creo que hagan buen trabajo o sean confiables.

GEMINI-G

I had several issues, involving my 99 Toyota Solsra, alternator, starter and then the battery. Mr. Reis quoted me a fair price, took it in quickly and had it out fast. Unfortunately, there was still an issue with the starter but he did not hesitate to get it back in quickly, repair and get it back to me. This is my 1st time there as recommended by a client. I just want to add, we are all hesitant with auto shops. But, the second time I went in, I had the opportunity two talk to TWO customers whom have been going there for 10yrs+. I felt very reassured. I wd say give him a try and I think you be pleasantly suprised there's still some honest shops! Thanks Much, Glenn P.

Ron Neal

DO NOT do business with this guy. I purchased a tire from Reis Auto for my Super Duty vehicle. The owner/manager sold me a passenger tire instead of a 10 ply. It blew out the next day on the interstate. When I called him to discuss it, he told me I was the problem and hung up on me. The price was $225. God Bless

Kimberly Mejia

DO NOT GET YOUR CAR SERVICED HERE!!!!! WORST MOST UNPROFESSIONAL RUDE OWNER & WORKERS!!! NEVER COMING HERE AGAIN!!!! THEY WILL CHARGE YOU A ARM AND A LEG FOR MINOR SERVICE AND REFUSE TO LET YOUR CAR BE RELINQUISH UNLESS YOU HAVE IT TOWED!!! THEY HOLD YOUR CAR ILLEGALLY .

kmil Babiel

Very good workshop, thanks for the service, it was quite fast, my car runs much better now, once again thanks for the service and thanks to the manager, an excellent person

Paul sneed

After going to repair shop near my work(3 visits over 2 weeks) and paying and paying for what seemed like "spin the wheel and I'll replace." After 3rd time, the car was still doing what is what when I first brought it in. I then went to Reis, and they took time to properly diagnose while showing me what they did and what they discovered. They fixed it, and I left a happy camper. Customer for life. Honest, professional, upfront, and they know what they are doing.

Halil Demirkiran

Great place, reasonable prices I get all my car work done here ! Found this little gem of a spot about 8 months ago highly recommended .