Jacquelynn Ashback
1/5
This place is an absolute joke and a nightmare to live at. Even if you’re in a bad spot do not rent here, it will make your life even worse.. they don’t care about their tenants who are quiet and keep to themselves. I complained almost 10 times about a neighbor partying and making crazy amounts of noise late at night and they did nothing, I even went as far as taking recordings in my home as proof. their way of handling the situation was for us to have a sit down with the other tenants and talk it out. they only offered this after the 9th time i complained. The other 8 times all they did was apologize. Pretty positive they never even said anything to the other tenants since it never stopped and when I asked for proof they were reprimanded they ignored me. They ended up moving to another side of the complex because their apartment was filled with mold. people let there kids do whatever the hell the want. Example, teenagers screaming, playing, fist fighting, blasting music at the pool till way past midnight. saw some kids under 6 going around and trying to open up cars doors all the time. We had about a month of kids running around and ding dong ditching tenants. If you’re anywhere near the pool you can’t sit outside on your patio because the smell of bleach and chemicals is absolutely suffocating. When it comes to the “ Amenities” they don’t take care of them. The door to the dog park was broken for months. The way they fixed it was zip ties and it broke a day later, along with it being overran by wasps. our Heating filter was never changed when we moved in and the first couple days it got cold the filter caught fire and the maintenance man and manager tried to gaslight and manipulate me into thinking it was my fault even though I consulted a HCAV person and they agreed that it was at least a year to a year and a half of build up on the filter along with the entire inside of the system being filled with mold. They literally came in with a tiny shop Vac and that was the only thing they were willing to do and was just totally dismissive of my concerns of the condition of other peoples filter and there being a fire while I’m at work. This event also made me realize that there are no fire extinguishers on the property and god forbid the place catches fire all the tenants are screwed cuz the building is all old rotten wood. I put in a maintenance request cuz I found rat poop and never heard anything back from them to help me fix it, the only way I could ever get maintenance to my house was if I cornered them in the morning and told them what was going on and I was always met with attitude.
When moving in the place was absolutely disgusting, no deep clean was done, the apartment didn’t match the photos online. They didn’t replace our carpet till after we moved in nor did they paint the walls till after we moved in which was a huge inconvenience. The bathroom walls turned yellow anytime someone showered and no one could tell me why. They didn’t disclose that more half of our security deposit was nonrefundable, totally took advantage of us living 5,000 miles away and desperate for a place to live without a way of viewing it in person or being there to sign in person. And When move in day came they added a bunch of move in fees and only giving us back 150$ of 1,302$. Not to mention that the mangers show up whenever they feel like it, often times no one is in the office. They screwed up our move out date tree times due to the front desk lady forgetting to tell the manager, if my husband wouldn’t have went down and asked they would of made us move out almost a week before we were prepared to still put us in a tight spot with this because we had to rush to find a new place or sign another month on with them. But of course for a extra 250$